Buchert Audio ("we", "us", "our") respects your privacy. This policy explains what data we collect, how we use it, and your rights.
When you buy a plugin, our payment processor (Stripe) collects your payment information. We receive your name, email address, and transaction details. We do not store credit card numbers — Stripe handles all payment data securely. If you pay with XRP, we receive your email address and transaction details on the XRP Ledger (public blockchain).
Our plugins do not collect any data, transmit any information, or "phone home" in any way. They operate entirely offline. The only network connection that may occur is during initial license activation.
Our website uses Google Analytics (GA4) to understand how visitors use our site. GA4 collects anonymized usage data such as pages visited, time on site, and general location (country level). No personally identifiable information is shared with Google. You can opt out of Google Analytics by using the Google Analytics Opt-out Browser Add-on.
We do not sell, rent, or share your personal data with third parties, except:
These services only receive the data necessary to perform their function.
We retain your purchase records (name, email, transaction) for as long as your license is active, and for up to 5 years after for legal and accounting purposes.
Under GDPR (if you are in the EU/EEA), you have the right to:
To exercise any of these rights, contact support@buchertaudio.com.
We take reasonable technical and organizational measures to protect your personal data. All transactions are processed over HTTPS. Payment data is handled exclusively by Stripe, which is PCI DSS compliant.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
For privacy questions or requests, contact support@buchertaudio.com.
Buchert Audio is operated from Denmark and is subject to Danish and EU data protection regulations.